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Right of withdrawal

On the basis of Article 47 (4) of the Wet Marktpraktijken en Consumentenbescherming (Law on Market Practices and Customer Protection) of 6 April 2010, the Customer/Client has the right to withdraw from a purchase of a Product without paying a fine or providing a reason. This right of withdrawal needs to be claimed by the Customer/Client in writing, within a period of 14 calendar days starting from the day after the day of delivery. The Product to be returned needs to be sent back to BODY&BESS within 14 calendar days. After the expiry of the period of 14 calendar days, the purchase is final. If the Customer/Client successfully executes his right of withdrawal, BODY&BESS undertakes to reimburse the received amount within a period of 30 days after the withdrawal. The costs of returning the provided Product will always be borne by the Customer/Client. The returned Product may in no case be used or opened and should be in the same condition as it was at the moment of delivery. Moreover, the Product should be returned in the original packaging, also if already opened, in any case undamaged, to allow BODY & BESS N.V. to provide the Product for sale again to its other customers. The return shipment should include all provided documents, warranty certificates, and the packaging receipt. A professional Customer never has the right of withdrawal.

 

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